Privacy Policy
Last Updated: June 2026
At Party Animals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you place an order, submit an enquiry, subscribe to our newsletter, or interact with our website, we may collect the following information:
- Full name
- Contact number
- Email address
- Delivery and billing address
- Payment information (processed securely through third-party payment providers)
- Order details and purchase history
- Any information provided for personalised products
- Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Communicate regarding your orders and enquiries
- Arrange shipping and delivery
- Improve our products, services, and website experience
- Send promotional communications and special offers (where you have opted in)
- Comply with legal and regulatory obligations
Payment Security
Party Animals does not store or have access to your full payment card details.
All payments are processed through secure third-party payment providers that use industry-standard encryption and security measures to protect your information.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted third parties where necessary to:
- Process payments
- Deliver your orders through courier services
- Provide website hosting and technical support
- Comply with legal requirements
These third parties are required to protect your information and use it only for the purposes for which it was provided.
Personalised Products
For customised and personalised party products, we may collect names, photos, artwork, or other content submitted by you.
By providing such content, you confirm that you have the right to use and share these materials for the purpose of fulfilling your order.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and remember your preferences.
You can choose to disable cookies through your browser settings; however, some website features may not function correctly.
Data Protection
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
POPIA Compliance
Party Animals is committed to complying with the Protection of Personal Information Act (POPIA) of South Africa and processes personal information lawfully, fairly, and transparently.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately upon publication.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Party Animals
Email: orders@partyanimals.co.za
Phone/WhatsApp: 0832913976
We are committed to protecting your privacy and ensuring a safe and secure shopping experience for all our customers. 🐾🎉